I haven't taken the refund yet , still on the fence , did they refund you via Pay Pal ?
I never participated. I was burned once by a Kickstarter (non-shaving campaign) that was never completed and decided I would wait and pay the extra $ rather than lose everything. I did some research and found
this about their refund policy. There are a number of restrictions on refunds. Look
here.
Kickstarter has some FAQs on refunds. One of them states:
Can Kickstarter refund the money if a project is unable to fulfill?
No, Kickstarter doesn't issue refunds. Transactions are between backers and creators directly. Creators receive all funds (less fees) soon after their campaign ends.
The
Kickstarter blog has a lot more information about this. Among other things the blog states:
Can Kickstarter refund the money if a project is unable to fulfill?
No. Kickstarter doesn't issue refunds, as transactions are between backers and the creator. In fact, Kickstarter never has the funds at all. When a project is successfully funded, money is transferred directly from backers' credit cards to the project creator's Amazon Payments account. It's up to the creator to issue a refund, which they can do through their Amazon Payments account. (Like PayPal, Amazon Payments allows refunds for 60 days from the date of charge. After 60 days, creators cannot reverse the same charge to backers' credit cards, so to issue refunds they'll need to initiate a new transaction to send money via Amazon Payments or PayPal, send backers a check, or use another method. Our support team has guided creators in how to issue refunds like these before.)
The above convinced me to stay away from such projects.