MPF9
Forum GOD!
Contacted Broadband/ TV company, to complain that Service Engineer had not turned up as agreed. Told he knocked on door and no one in !, get 3 of us were. Strange that working bell not used, suspect never came. Maybe agent did not understand my accent, and I could hardly understand his, took 25mins to get alternative date for visit - confirmed by Text.
2 hours after 1st text another date for appointment date was notified without referring to cancellation of first one. Not really sure what is going on, and getting through on phone to speak to anyone is a nightmare.
2 hours after 1st text another date for appointment date was notified without referring to cancellation of first one. Not really sure what is going on, and getting through on phone to speak to anyone is a nightmare.



