The ENOCH Razor
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The Geordie Shaver
Forum GOD!
TGN
Veteran
*** ENOCH & HIRAM UPDATE ***
Group,
Just got an update last night from my factory. They will be shipping the units to us on or just before Dec 13. We will get them around Dec 16 - 17. We will work day and night and get them all out within 48hrs. They will be delivered before Christmas for all US buyers. I have about 22 units here that we are working on hand finishing the polishing / brushing. We will send those out to all foreign buyers in the order received.
I am pushing them very hard for an earlier shipment or doing a partial ship ASAP. As of now that is my information I got at 2am last night. They are shipping both razors at the same time. I am trying to get them to pre-ship whatever they can earlier.
Thank you for your support and patience.
Regards,
Luke
Group,
Just got an update last night from my factory. They will be shipping the units to us on or just before Dec 13. We will get them around Dec 16 - 17. We will work day and night and get them all out within 48hrs. They will be delivered before Christmas for all US buyers. I have about 22 units here that we are working on hand finishing the polishing / brushing. We will send those out to all foreign buyers in the order received.
I am pushing them very hard for an earlier shipment or doing a partial ship ASAP. As of now that is my information I got at 2am last night. They are shipping both razors at the same time. I am trying to get them to pre-ship whatever they can earlier.
Thank you for your support and patience.
Regards,
Luke
TGN
Veteran
Group,
Let me start by saying they have finally shipped both the Enoch and the Hiram. I have the tracking information and have confirmed they there are 11 boxes on the way...
There is a small chance we might get them on Sunday. I have my DHL drivers number and I can make a trip to pick them up at the airport (i have done this before) if I can do that Sunday or Monday I will. There is no real chance of us getting them to you by Christmas at this point. I am so very sorry group. I wont give all the details of how much bad information I got on these projects but I will say I related a lot of bad information and delivery times to each and everyone of you here. I got so much more bad info from my factory.
I will make sure you are all taken care of (anyone who bought forum member or non... will get a nice bonus). If you would like a refund I will do that and let you keep the customer reward points and the extra points we added.
I will let you know once we have them in hand. I feel like once I have them there will be something else. I can't believe what a cluster this has been.
We wish you all Happy Holidays, Merry Christmas & Happy New Year. Additionally lets all make sure we go out and champion wet shaving to our friends and loved ones this holiday season. I can't believe how many people I meet daily that hate shaving... Let's share the awesome news about how wet shaving can make a morning PITA task something fun, rewarding and something you anticipate...
Regards,
Luke
Let me start by saying they have finally shipped both the Enoch and the Hiram. I have the tracking information and have confirmed they there are 11 boxes on the way...
There is a small chance we might get them on Sunday. I have my DHL drivers number and I can make a trip to pick them up at the airport (i have done this before) if I can do that Sunday or Monday I will. There is no real chance of us getting them to you by Christmas at this point. I am so very sorry group. I wont give all the details of how much bad information I got on these projects but I will say I related a lot of bad information and delivery times to each and everyone of you here. I got so much more bad info from my factory.
I will make sure you are all taken care of (anyone who bought forum member or non... will get a nice bonus). If you would like a refund I will do that and let you keep the customer reward points and the extra points we added.
I will let you know once we have them in hand. I feel like once I have them there will be something else. I can't believe what a cluster this has been.
We wish you all Happy Holidays, Merry Christmas & Happy New Year. Additionally lets all make sure we go out and champion wet shaving to our friends and loved ones this holiday season. I can't believe how many people I meet daily that hate shaving... Let's share the awesome news about how wet shaving can make a morning PITA task something fun, rewarding and something you anticipate...
Regards,
Luke
drnarp
Veteran
Hi Luke,
I had pre-ordered the hiram commander and the enoch razor expecting the shipping before Black Friday which is what your website had mentioned.
That got shifted to Christmas, and now you're saying that Christmas shipping isn't possible.
I had opted for local US shipping to save on the international shipping and duties and since that's not possible anymore, I'm left with no other option than to cancel my pre-order and ask for a refund.
This has been quite disappointing and certainly not what I had expected. I'm not bitter, I just expected that as a customer I recieved timely updates from your customer service, without having to come to this forum time and again just to see what the status of the order is. You might want to look into that.
I hope I recieve my refund soon.
Kind regards,
Nausheer
Holyzeus
Forum GOD!
TGN
Veteran
Hi Nausheer,
Thank you for giving us the opportunity to serve, sorry we failed to get you taken care of as promised. I will work on making sure we do better for communicating with pre-orders as we go forward.
Of course you have already been refunded so no need to worry about that. I hope you have a Merry Christmas and Happy New Year.
Thank you again and I am very sorry for letting you down.
Regards,
Luke
Northam Saint
Forum GOD!
Odd that, worked for me a while ago. Watch out though for the customs charges, they are very honest with the cost on the customs form. I added a couple of soaps too, their own ones are well worth a look.Doesn't seem to work like that. Order total is above $100, add the 15% discount, which takes the order under $100, so the international shipping jumps to $27usd, costing more than without the discount. Your screwed both ways...
Last edited:
TGN
Veteran
Its a Festivus Miracle... The Enoch and Hiram Razors have arrived. We are working on them as I type and I will be back brushing them and machining with the team as soon as this update is finished. Group I am giving you all the heads up here. If you want one or another now is the time we will be shipping some out today and the remaining out tomorrow and Saturday. I will be raising the price to MSRP within 48hrs. Thank you for everyone who stuck by us and patiently waited as we failed making our timelines.
We are including bonuses for everyone that held out and waited. These bonuses will not be included for anyone ordering going forward. So if you order one today you wont be rewarded like the people that waited patiently. Thank you again I think you will all really enjoy these razors. They are beautiful.
Merry Christmas and Happy New Year!
Regards,
Luke & Crew
We are including bonuses for everyone that held out and waited. These bonuses will not be included for anyone ordering going forward. So if you order one today you wont be rewarded like the people that waited patiently. Thank you again I think you will all really enjoy these razors. They are beautiful.
Merry Christmas and Happy New Year!
Regards,
Luke & Crew
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The Geordie Shaver
Forum GOD!
Hi Luke , I have a Occam's , two Enoch's and two Hiram's on pre order , I must admit to being very close to cancelling everything on more than one occasion , I am glad the end is in sight now .
Str8Mug
Forum GOD!
I was pleasantly surprised to see that the Enoch was delivered today. Unfortunately, I shaved earlier today and will have to wait until tomorrow morning to give it a go. But, it looks very nice and the blade loaded up onto the tabs without much issue. Pretty much looks very evenly exposed through the whole length of the razor head and no sloppiness at all detected on the blade fitment. Tight and evenly held. The threaded stud is just slightly on the rough side in terms of removing and installing the handle but, I unscrewed and reinstalled it a few times and the tightening action became a bit smoother and was a non issue after about 3-4 repetitions. It’s loaded with a fresh Feather Pro and ready for tomorrow mornings maiden shave with the Enoch.
On a side note, all those products were included in the package. I DID NOT ORDER ANY OF THESE. It is part of the extra bonus that Mr. Webster and CS included in the package I’m assuming. An extremely generous gesture and I’m very appreciative of it. It was not needed but, I thank them nonetheless.....
On a side note, all those products were included in the package. I DID NOT ORDER ANY OF THESE. It is part of the extra bonus that Mr. Webster and CS included in the package I’m assuming. An extremely generous gesture and I’m very appreciative of it. It was not needed but, I thank them nonetheless.....