I'll be watching this thread as well. I've used Glasses Direct for quite a few pairs of glasses now, all very cheap and all have been excellent. However, they have been single vision (reading glasses and sunglasses). I haven't yet dared get my varifocals online as the fitting is much more important for those. I've had to send back my varifocals twice before to get the lenses replaced as the transition was not quite in the right place for me. However, many of the online store offer no quibble refunds, so I guess it's just time you're losing if they aren't quite right for you.