New Rant Thread

[Chris]

Between my wife and I we have three missing parcels, all from different sources. The common factor? The carrier is Evri. We've had one tracking update to say that delivery was attempted on Monday, which it wasn't, and "business closed" noted. We're not a business, and someone was in all day which is why we know that they didn't attempt to deliver. This is not the first time I've had problems with Evri not delivering stuff.

 

[Driftwood]

I avoid them 100% since parcels went missing, they are absolutely abysmal and completely anonymous.
If anyone wanted to dispose of a body, post it with Evri and it's disappeared

 

[Chris]

I avoid them 100% since parcels went missing, they are absolutely abysmal and completely anonymous.
If anyone wanted to dispose of a body, post it with Evri and it's disappeared

Any time I have a choice of courier I'll be avoiding them but you don't always get the option to choose.

 

[Driftwood]

In. that case I buy elsewhere or leave it

 

[TobyC]

I get everything without fail.

 

[Chris]

In. that case I buy elsewhere or leave it

Unfortunately in all three cases there was no indication that Evri was the courier until orders had been placed and failed to arrive.

 

[Twelvefret]

Often eBay sellers post an item is in transit when a tracking number has been generated.

 

[Chris]

We put in an order with the LPG supplier two weeks ago and they’ve still not been. If they don’t turn up in the next couple of weeks we're going to run out and that's the heating gone.

We have had a phone call this afternoon from Holly at our LPG supplier confirming that we're getting our tank refilled tomorrow. I love Holly.

 

[TobyC]

We have had a phone call this afternoon from Holly at our LPG supplier confirming that we're getting our tank refilled tomorrow. I love Holly.

 

[MntnMan62]

I wanted to relate an experience I had at Newark Airport last week when I was heading to Milwaukee for a funeral. First, we had a snow storm the night before leaving. I wasn't too worried because when I checked where the plane I was supposed to take was coming from, it said it had already arrived in Newark the night before. So I figured the only thing they would need to do is de-ice the plane. The next morning my Uber comes to pick me up. As soon as I got in the car and we were driving for a few minutes I received word that my flight was delayed 2 1/2 hours. Oh well. At least I can relax and have a nice breakfast before boarding the plane. I go through security and find a nicer "restaurant" in the terminal not too far from my gate. I sat down and ordered an omelette with green peppers, onions and cheddar cheese and some coffee. The omelette comes and I immediately see some green that doesn't look like peppers. I use my fork to open it a bit and I notice LOTS of spinach in the omelette. Not what I ordered. I call someone over and tell them it's the wrong order. He comes back and explains to me that "the chef said that's peppers." WHAT??? I open the omelette up in front of the server and show him what is in fact spinach and NOT peppers. He takes it back to the kitchen with him and in a matter of seconds comes out with a different omelette. I immediately see something red in there. I open it up and realize this one has tomatoes. I grab the same server and said "No, this is not what I ordered. It has tomatoes on it." I didn't even let him walk away and told him this is unacceptable that they are refusing to make me the omelette I asked for and worse that they are trying to force me to accept whatever they give me. I spoke with another server who seemed sympathetic but otherwise unhelpful except to show me how to process a refund. Once done with that I got up and left, found another place and proceeded to get the exact order I asked for on the first try. The reason I'm posting about it is that I worked as a busboy and waiter in restaurants starting at age 15 until I was about 25. It put money in my pocket while in high school and college and taught me about a proper work ethic. I NEVER experienced the BS I experienced in that first restaurant with the omelette. I can forgive messing up the order once. What I cannot forgive is their attempt to "trick" me into thinking this was the omelette I ordered when it was patently obvious it wasn't. And I am not supposed to eat spinach because of it's high potassium content. And I cannot forgive them just bringing me any omelette they had lying around. That's three strikes in my opinion. I realize that I was in an airport but this was one of the nicer places in the airport, not just a garbage place that many of them are. Ok. Rant over.

 

[Twelvefret]

I wanted to relate an experience I had at Newark Airport last week when I was heading to Milwaukee for a funeral. First, we had a snow storm the night before leaving. I wasn't too worried because when I checked where the plane I was supposed to take was coming from, it said it had already arrived in Newark the night before. So I figured the only thing they would need to do is de-ice the plane. The next morning my Uber comes to pick me up. As soon as I got in the car and we were driving for a few minutes I received word that my flight was delayed 2 1/2 hours. Oh well. At least I can relax and have a nice breakfast before boarding the plane. I go through security and find a nicer "restaurant" in the terminal not too far from my gate. I sat down and ordered an omelette with green peppers, onions and cheddar cheese and some coffee. The omelette comes and I immediately see some green that doesn't look like peppers. I use my fork to open it a bit and I notice LOTS of spinach in the omelette. Not what I ordered. I call someone over and tell them it's the wrong order. He comes back and explains to me that "the chef said that's peppers." WHAT??? I open the omelette up in front of the server and show him what is in fact spinach and NOT peppers. He takes it back to the kitchen with him and in a matter of seconds comes out with a different omelette. I immediately see something red in there. I open it up and realize this one has tomatoes. I grab the same server and said "No, this is not what I ordered. It has tomatoes on it." I didn't even let him walk away and told him this is unacceptable that they are refusing to make me the omelette I asked for and worse that they are trying to force me to accept whatever they give me. I spoke with another server who seemed sympathetic but otherwise unhelpful except to show me how to process a refund. Once done with that I got up and left, found another place and proceeded to get the exact order I asked for on the first try. The reason I'm posting about it is that I worked as a busboy and waiter in restaurants starting at age 15 until I was about 25. It put money in my pocket while in high school and college and taught me about a proper work ethic. I NEVER experienced the BS I experienced in that first restaurant with the omelette. I can forgive messing up the order once. What I cannot forgive is their attempt to "trick" me into thinking this was the omelette I ordered when it was patently obvious it wasn't. And I am not supposed to eat spinach because of it's high potassium content. And I cannot forgive them just bringing me any omelette they had lying around. That's three strikes in my opinion. I realize that I was in an airport but this was one of the nicer places in the airport, not just a garbage place that many of them are. Ok. Rant over.

I always taken the position that I am a captive customer at an airport. I am glad my business traveling days are behind me. My managers who traveled often belonged to airline clubs that gave them a clean, quiet place to catch up on work and have something to eat if they got hungry.

 

[MntnMan62]

I always taken the position that I am a captive customer at an airport. I am glad my business traveling days are behind me. My managers who traveled often belonged to airline clubs that gave them a clean, quiet place to catch up on work and have something to eat if they got hungry.

I too did a fair amount of traveling for work when I was working. I have to say I NEVER had anything like this happen over a 35 year career. I also have a tendency to eat out a lot. My ex-wife and I loved good food and never hesitated to go out whether for a special occasion or just dinner during the week. Never experienced anything remotely like this.

 

[Twelvefret]

I too did a fair amount of traveling for work when I was working. I have to say I NEVER had anything like this happen over a 35 year career. I also have a tendency to eat out a lot. My ex-wife and I loved good food and never hesitated to go out whether for a special occasion or just dinner during the week. Never experienced anything remotely like this.

Since you were a server, you probably might agree that tipping in an airport is not good and no repeat customers. There is a place here I routinely meet for a meal Friday afternoon. The service is always excellent, and I consistently show my appreciation by tipping well and remembering the server's name. It is a win win result.

 

[MntnMan62]

Since you were a server, you probably might agree that tipping in an airport is not good and no repeat customers. There is a place here I routinely meet for a meal Friday afternoon. The service is always excellent, and I consistently show my appreciation by tipping well and remembering the server's name. It is a win win result.

I always tip unless I have an issue, such as with this order. However, I was asked to tip BEFORE my meal was completed. I was glad to see that while I was happy to pay for my coffee, which I did, the rest of the meal, including the entire tip, was removed by the establishment when they processed my refund. And because I worked in restaurants for so long I tend to tip generously regardless of where the place is. I understand how difficult that job can be at times. I'm actually pretty forgiving but the situation I described showed that the chef was just a piece of garbage for trying to sell me TWO DIFFERENT omelettes, neither of which was what I ordered. The server was essentially brain dead. As a waiter or busboy asked to bring food out, I always made sure that what I was bringing out was what the order receipt said it was supposed to be. If I was the server and the chef asked me to serve something I knew was not right, I'd tell the chef to either give me the correct order or serve it him/herself. The server in this situation chose not use his brain at all. I have a problem with that as should anyone.

 

[Twelvefret]

I always tip unless I have an issue, such as with this order. However, I was asked to tip BEFORE my meal was completed. I was glad to see that while I was happy to pay for my coffee, which I did, the rest of the meal, including the entire tip, was removed by the establishment when they processed my refund. And because I worked in restaurants for so long I tend to tip generously regardless of where the place is. I understand how difficult that job can be at times. I'm actually pretty forgiving but the situation I described showed that the chef was just a piece of garbage for trying to sell me TWO DIFFERENT omelettes, neither of which was what I ordered. The server was essentially brain dead. As a waiter or busboy asked to bring food out, I always made sure that what I was bringing out was what the order receipt said it was supposed to be. If I was the server and the chef asked me to serve something I knew was not right, I'd tell the chef to either give me the correct order or serve it him/herself. The server in this situation chose not use his brain at all. I have a problem with that as should anyone.

I wanted each of my children to be server because it teaches life lessons. They worked on Sunday afternoons and said the after church crowd were poor tippers often leaving a quarter regardless of the price of the meal. This was circa 1997.

I was once complimented for being nice at my neighborhood grocery store staff. I'm thinking, who goes into a grocery store and give the staff some grief?