New build Warranties
- Thread starter Rowlers
- Start date
Driftwood
Forum GOD!
Send the photo's to Barratts prior to the work commencing and advise them that the roof works are an urgent repair and that you has sustained water ingress. Also raise the point that you have attempted to contact them previously when you were first aware of the water penetration and the defective lead flashing.
Photos sent, requesting repair within 14 days. It took them 4 years to fix the leak on my porch, so not holding out for much this time!
If you dont get a response, go to social media.
Find a public facing twitter, facebook or instagram page for Barratts and post the pics on there with a statement that you he tried to contact them and had no response.
Bad publicity for shoddy workmanship is a good kick up the arse.
Find a public facing twitter, facebook or instagram page for Barratts and post the pics on there with a statement that you he tried to contact them and had no response.
Bad publicity for shoddy workmanship is a good kick up the arse.
Wow! A Barratts Site Manager has just called around! He is going to file a report. I told him I have a roofer coming to do the work in a couple off weeks. He said they are struggling to get any remediation work done in 6-8 weeks. I'm hoping they just pay my roofer...
Just shows, they don't want it shared on social media - I might have threatened just a little bit!
Just shows, they don't want it shared on social media - I might have threatened just a little bit!
Wayne
Forum Sod
So I take it him filing a report means they accept responsibility? Obviously it is their poor workmanship, you haven't been up and done anything so they haven't a leg to stand on. That being said, you have brought it to their attention and they have admitted fault, they have no choice, so they are responsible for any subsequent damage to the property due to them not repairing the problem immediately. Take pictures of any water ingress from now on for evidence. You have a soild case.
Finally, finally got some progress on my complaint against Barratts and blow me down with a feather they are going to re-reimburse me! They refuse to accept liability, and the reimbursement is "without prejudice".
I'm fekkin delighted!
Just a little bit of good news goes a long way to lift the spirits!
I'm fekkin delighted!
Just a little bit of good news goes a long way to lift the spirits!
Wonderful news. This is probably the best outcome. Given the crappy work done before, not sure you want them doing it again and waiting for them to actually do the work.
Holyzeus
Forum GOD!
Straight away, 4.5 years later..
purerockfury
..........
computer member... unless the member is pro-stupid
Holyzeus
Forum GOD!
He’s gone