Unable now to access ATG on Firefox

Discussion in 'Site Support and Feedback' started by Optometrist, Oct 19, 2018.

  1. Optometrist

    Optometrist Forum GOD!

    Location:
    Surrey
    Please, can someone help me?

    I use Window 10 and the Firefox browser. Yesterday, I did my usual morning Kaspersky Internet Security update after switching the laptop on, and a restart was requested. Since then, I have been unable to access ATG on Firefox. I have no difficulties accessing other websites on Firefox, including other forums, and I have had to resort to using Microsoft Edge to access this forum.
    The screen message I keep getting for ATG only is this.

    IMG_20181019_104656_resized_20181019_104714756.jpg
     
  2. TobyC

    TobyC Ghost of the Past

    Location:
    Land of the Free!
    Dump cookies and try again.
     
    Optometrist likes this.
  3. Nishy

    Nishy Forum GOD! Staff Member

    Optometrist likes this.
  4. Optometrist

    Optometrist Forum GOD!

    Location:
    Surrey
    Thanks for the advice. That was the first thing I tried, but no success.
     
    TobyC likes this.
  5. sɐǝɹpu∀

    sɐǝɹpu∀ riverrun

    Location:
    London
    Dump Windows and try again.

    SCNR
     
    Mrchick, Optometrist and halvor like this.
  6. Optometrist

    Optometrist Forum GOD!

    Location:
    Surrey
    :p::D
     
  7. Rowlers

    Rowlers Massive Member Staff Member

    Sorry, no idea...
     
    Nishy and Optometrist like this.
  8. Rowlers

    Rowlers Massive Member Staff Member

  9. Optometrist

    Optometrist Forum GOD!

    Location:
    Surrey
    Nishy, TobyC, Rowlers and 1 other person like this.
  10. RandySp

    RandySp ATG Official Member

    Location:
    Greece
    Hey I can't reach the site from Chrome.

    Only from Firefox & Android.
     
  11. Rowlers

    Rowlers Massive Member Staff Member

    Excellent..

    I am replying to you from Chrome now.

    The issue will most likely be at your end. Similar to David above.
    Good luck.
     
    Optometrist likes this.
  12. Wayne

    Wayne Forum Sod

    Location:
    Yorkshire
    I'm reading this on Firefox at the moment, no problems here David. No problems this end. I suggerst you open the settings pages and see if anthing out of the ordinary leaps out at you.
    good luck.
     
    Optometrist likes this.
  13. TobyC

    TobyC Ghost of the Past

    Location:
    Land of the Free!
    Turn computer off and back on, not just restart, all the way off.
     
    Batch300 likes this.
  14. RandySp

    RandySp ATG Official Member

    Location:
    Greece

    I did it. No result. Maybe uninstall re-install?
     
  15. TobyC

    TobyC Ghost of the Past

    Location:
    Land of the Free!
    I've never done that with Chrome, I don't know.
     
    Optometrist likes this.
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