New member unable to join

Discussion in 'Site Support and Feedback' started by Dr Watson, Sep 25, 2018.

  1. Dr Watson

    Dr Watson The Other James

    Location:
    West Sussex
    Question to the mods really...

    I've got someone on Facebook who wants to join ATG but the site won't let them in, apparently they have now tried 25 times and every time they are rejected for being a "robot" :laugh:

    Here's a screenshot (I blurred the email address but can supply it to a mod if needed.)

    42507598_497666447367501_948901006039580672_n.jpg

    Any ideas how to fix this? He's in the Netherlands FWIW though I dont think that should make any difference.

    Cheers :okay:
     
  2. Dr Watson

    Dr Watson The Other James

    Location:
    West Sussex
    Just to add: They have attempted to use different usernames and have completely disabled autofill with no difference to the outcome.
     
  3. TobyC

    TobyC Ghost of the Past

    Location:
    Land of the Free!
    Maybe they ARE a robot! :p:
     
    Rowlers and Dr Watson like this.
  4. Dr Watson

    Dr Watson The Other James

    Location:
    West Sussex
    We had a joke about that, they said they have always felt "different" :laugh:
     
    pimple8, TobyC and Rowlers like this.
  5. Rowlers

    Rowlers Massive Member Staff Member

    PM me the username required and their email address and I'll set them up manually. It looks like the forum anti spam measures are stopping them.
     
    Nishy and Dr Watson like this.
  6. dc68

    dc68 -------------

    Location:
    Devon, UK
    Is his name "Spam"?
     
    TobyC likes this.
  7. Dr Watson

    Dr Watson The Other James

    Location:
    West Sussex
    All sorted now, thanks to Rowlers/Lee :thumbsup:
     
    Nishy and TobyC like this.
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