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Privacy Policy

Against The Grain is committed to protecting and respecting your privacy whilst using any of our websites, products and services and any information provided by you, by which you can be identified, will only be used in accordance with this privacy policy.

We may change this policy as and when necessary. It is your responsibility to check this privacy policy periodically to ensure you agree with any changes.

What information we collect

When using any of our websites, products and services we may require some or all of the following information:

  • name
  • address
  • telephone number
  • email address
  • information related to any financial transactions which may be carried out

Additionally, whilst using any of our websites or any associated websites and sub-domains, some or all of the following information may be collected:

  • Internet Protocol (IP) address
  • geographical location
  • browser type and version
  • operating system
  • referral source
  • length of visit, page views, website navigation and any other related browsing activity

What we do with the information we collect

The information you provide is required for, but not limited to, the following reasons:

  • validating your email address when registering to use our website
  • access to our website, associated websites and sub-domains
  • account management
  • internal record keeping
  • purchase confirmation and account reset
  • confirmation of email address when updating your account information

Security

We are committed to ensuring that any information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies and IP addresses

Our website, any associated websites and sub-domains, use small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.

You can set your browser to not receive cookies, but this may limit your ability to use our website and any associated websites and sub-domains.

IP addresses of computers used to visit our website and any associated websites and sub-domains are stored in our database. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer or mobile device and the website in question.

Your IP address is not visible to the public at any time.

Links to other websites

Our website and any associated websites and sub-domains, may contain links to other websites. These websites may or may not be affiliated with Against The Grain.

We have no control over any external websites therefore clicking any link which results in you visiting an external website will result in this privacy policy no longer applying and Against The Grain cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Controlling your personal information

When using this website, you may choose to limit public viewing of applicable personal information through the settings located in the Privacy section of your account.

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may use your personal information to send you security information, product updates, or other information pertaining to Against The Grain or your account.

If you discover any of the information we hold for you is incorrect or incomplete, that you are unable to change yourself, please contact us as soon as possible so the necessary changes can be made.